Nara Taikka Oy     FI22 1544 3000 0429 73   BIC: NDEAFIHH

Advance payment:
Ordered products will be mailed when the payment appears on our account. After the order has
been placed, you will receive a confirmation email with the payment details. Order payment should
be transferred to this account: Nara Taikka Oy     FI22 1544 3000 0429 73   BIC: NDEAFIHH
We will process the order after the payment has been accepted.
The reservation will be held 5 working days after order. If payment has not been completed, the
order expires.

Delivery time: Transport error and defective products
The products will be shipped immediately after the payment arrived. Finland 4-5 days, Europe 7-8
days, Worldwide 20-30 days

Shipping Method and expenses:
Shipping costs in Finland- 4,90€

Exchange and return conditions:
The customer has a 14 day return and exchange policy. Return Policy applies only to the unused
and marketable products in the original package. Customer pays for shipping costs of the returned
items. Please add this information with the return item: Name, address, phone number, account
number and the copy of your order confirmation.

Return address: Naracamicie Finland/ Kluuvi shoppind center / Aleksanterinkatu 9A/ 00100 Helsinki / Finland
We do not accept returns after 14 days from delivery. Once the return is accepted, we will
refund the money directly to the account.

Transport error and defective products:
If the product is damaged or lost during transport, the customer must immediately report
this error to naracamicie.finland@gmail.com 
If the goods are damaged in the mail, immediate claim has to be made to the post office.
Notice of a faulty or defective product must be made within 14 days of receipt of the

Personal information protection:
Naracamicie Finland undertakes not to disclose to a third party personal customer data. Naracamicie
Finland handles customer data with strict confidentiality.